Your privacy on the website

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At Orchard Ltd, we look after your details carefully. We adhere strictly to the requirements of the UK Data Protection Act 1998 and GDPR 2018.

 

The purpose of the privacy policy is to inform you as a user of the site about what information we collect when you visit the site, how we use the information, whether the information is disclosed and the ways in which we protect users' privacy.

 

We do not require anyone to share any personal information about them selves in order to enjoy the website. However some special sections within the website do require you to submit your details such as the ‘contact us’ form and some areas may require user specific logins to gain access to restricted areas of the website.

 

When you access the websites we use technology to collect information indirectly such as your Internet address which is then kept in our Internet access logs.

 

Our Cookies:

We collect information directly from you in a number of ways. One way is through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to our site - for example, how you entered our site, how you navigated through the site, and what information was of interest to you. The cookies we use identify you merely as a number. If you are uncomfortable regarding the use of cookies, please keep in mind that you can disable cookies on your computer by changing the settings in preferences or options menu in your browser.

 

From time to time we may provide links to the websites of other organisations. Please be aware that we can take no responsibility for any information you may submit to such websites which may have different privacy and security policies and procedures.

 

Information we collect (Customers)

This is what we normally collect from our customers/clients to help us provide you with our services:

• Name, address, email, telephone number.

• Details of works required.

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How do we use this information?

To provide you with our services from employees or agents. We analyse it to see what is most effective about our site, to help us identify ways to improve it, and to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

 

Will we disclose your information to or share it with other organisations?

We do not share data with other organisations. We do not sell individual information. Before you submit any information, we will notify you as to why we are asking for specific information and it is completely up to you whether or not you want to provide it. In any circumstances data WILL NOT be processed without your consent, any given consent can be withdrawn at anytime by simply contacting us and requesting your withdrawal of consent.

 

Access to your information:

You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting us and asking for the IT Manager

 

Your data is kept under secure conditions:

We take appropriate steps to maintain the security of your data on our website. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Our intention is that this should not happen and we take measures to ensure that it does not.

 

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Your use of this website is subject to our Terms and Conditions which you are deemed to have read and accepted.

 

If you have any queries, please don’t hesitate to contact us: